Conversation Analytics with Custom Business Intelligence Reporting

from UC Today · host UC Today

UC Today's Tom Wright hosts CallCabinet's Craig du Plessis. In this session, we discuss the following: Why conversation analytics is essential for enterprise How conversation analytics help manage CX metrics The ways conversation analytics can reduce customer churn

Episode metadata supplied by the publisher feed · Published Jul 4, 2023

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Conversation Analytics with Custom Business Intelligence Reporting

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Profit Powerhouse Glenn Poulos Glenn Poulos is the co-founder, Vice President, and General Manager of Gap Wireless Inc., a leading product and service distributor for the mobile broadband and wireless markets. With over three decades of experience in sales, he has spent thousands of hours in the field or on the phone with customers and working with salespeople to help create several very successful companies. He is now also the host of this podcast, Profit Powerhouse!Our 20 to 30-min podcast shares amazing founder stories who reveal the smartest strategies for scaling TODAY.

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