Conversation Lab — Using Calibrated Questions

Being an extraordinary relationship manager means being extraordinary at using questions skillfully. In this Conversation Lab, we introduced 14 types of calibrated questions: Leads, Assessors, Motivators, Clarifiers, Continuers, Journalist (W's), Greasers, Hypotheticals, Sub-decisions, Confirms, Hooks/Engagers, Isolators, Interjectors and Helping Verbs (be, do and have). These concepts are from chapter 8 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. (Available on Amazon, Audible and Kindle) Conversations About Conversations is available on Spotify, Apple, Amazon, YouTube and iHeartRadio. Visit conversations.biz/podcast for links. Conversations About Conversations – Episode 309 #ConversationsAboutConversations