EPISODE · Feb 15, 2022 · 43 MIN
Conversational Intelligence and Dan Miller
from Leapfrog CX Strategies · host Dave Michels
TalkingHeadz is an interview format podcast featuring the movers and shakers of enterprise communications - we have great guests too!In this episode Dave and Evan discuss trends and possibilities of conversational AI platforms with Dan Miller of Opus research. Dan Miller founded Opus Research in 1986 and helped define Conversational Commerce.Dan held management positions at Atari, Warner Communications and Pacific Telesis Group (now part of AT&T). He also served as Editor-in-Chief of The Kelsey Report, where he also oversaw the launch of advisory services on local online commerce, voice & wireless commerce and global directories.Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business.
What this episode covers
TalkingHeadz is an interview format podcast featuring the movers and shakers of enterprise communications - we have great guests too! In this episode Dave and Evan discuss trends and possibilities of conversational AI platforms with Dan Miller of Opus research. Dan Miller founded Opus Research in 1986 and helped define Conversational Commerce.Dan held management positions at Atari, Warner Communications and Pacific Telesis Group (now part of AT&T). He also served as Editor-in-Chie...
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Conversational Intelligence and Dan Miller
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