Cory's Journey: Transforming Home Services

What this episode covers

In this episode of the M&A Guy podcast, host Brian Franco interviews Cory Hutcherson, founder of Sock Knocker, who shares his journey from a family legacy in the home services industry to his innovative approaches in e-commerce and customer service. Cory discusses the importance of company culture, the development of training systems, and the introduction of the Inbound Quality Score (IQS) to enhance customer experience and operational efficiency. He emphasizes the significance of not participating in recessions and the potential for growth through strategic acquisitions and effective training.Continue the conversation with Jacob Franco:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Jacob's Calendar⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Learn more about Brian Franco by visiting:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Email Me⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Cory:⁠(4) Cory Hutcherson | LinkedIn

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Frequently Asked Questions

How long is this episode of The M and A Guy?

This episode is 22 minutes long.

When was this The M and A Guy episode published?

This episode was published on February 25, 2025.

What is this episode about?

In this episode of the M&A Guy podcast, host Brian Franco interviews Cory Hutcherson, founder of Sock Knocker, who shares his journey from a family legacy in the home services industry to his innovative approaches in e-commerce and customer service....

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