Covid-19 Crisis: Michael Boden on How Field Sales Reps Are Adapting to the Crisis

Michael Boden is the Head of U.S. Crop Protection Sales at Syngenta, a global agrochemicals and seeds firm based in Basel, Switzerland. He joined the company in 1986 and has held global sales and marketing positions throughout his career.  Michael grew up in Sioux City, Iowa, and is currently based in Syngenta’s North American headquarters in Greensboro, North Carolina. Michael shared a vivid image of his business: it’s what he calls belly-to-belly relationships his reps and agronomists have with growers (farmers), retailers and distributors. He also shared an insight about the need for corporate redundancy that was refreshing to hear from a business leader, rather than an academic. Also, an interesting part of our grooving session was about Robin Dunbar’s research on the importance of physical touch and proximity and trust. We also asked the question about work-life balance and is it possible that we are redefining, in ways not seen since the industrial revolution, what work-life means. He left us with these four tips for business leaders on making it through the crisis: Keep people safe – the heroes will stay safe Leverage technology – don’t fear it This will pass – and be patient Enjoy the exercise © 2020 Behavioral Grooves Links Connect with Kurt and Tim: Kurt Nelson, PhD: @WhatMotivates  e-mail: [email protected] Tim Houlihan: @THoulihan  e-mail: [email protected] Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info: Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by [email protected] https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science: Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/ Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/ Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis: Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links: Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/