Create Distinction: How Apple Served Me!

What this episode covers

Can you serve a customer when you refuse to sell them? YES!In this latest edition of "Create Distinction in Sales and Customer Service," bestselling author and Hall of Fame professional speaker, Scott McKain, relates how the Apple Store would not sell him the new iPhone 5S, because they would not tolerate a customer being disappointed!The way you SELL is the way the customer perceives that he or she will be SERVED!Are these two critical elements congruent at YOUR business?

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Frequently Asked Questions

How long is this episode of The Scott McKain Show?

This episode is 7 minutes long.

When was this The Scott McKain Show episode published?

This episode was published on October 19, 2013.

What is this episode about?

Can you serve a customer when you refuse to sell them? YES!In this latest edition of "Create Distinction in Sales and Customer Service," bestselling author and Hall of Fame professional speaker, Scott McKain, relates how the Apple Store would not...

Can I download this The Scott McKain Show episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.