Creating A High Performance Culture That Doesn't Burn People Out - Shane Green

In this episode we talked with author and thought leader Shane Green and discussed the top 10 most important things that a leader needs to do to create a high-performance culture that doesn’t burn people out.Shane is highly-sought after keynote speaker, and the author of the acclaimed book Culture Hacker. Shane does a lot of work consulting with global Fortune 500 leaders on customer experience and organizational culture. He draws from his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform employee mindsets, habits, and skills to improve customer experiences and interactions. As the President & Founder of SGEi, Shane leads a team of professionals who inspire brands like the NBA, Westfield, Foot Locker, NetJets Inc., Cisco Systems, and BMW to reprogram their employee experiences to create loyal customers and raving fans.Join us as we discuss with Shane how to create a high-performance culture that doesn’t burn people out. Hear Shane’s insights into why having difficult conversations is a necessary part of management. Learn why customizing recognition and communicating effectively creates a healthy culture that builds up the people who are a good fit for your organization.If you would like to read the show notes on this episode you can find them on our website, Business Leadership Today: https://businessleadershiptoday.com/shane-green-on-creating-a-high-performance-culture/ If you enjoyed this interview and would like to hear more interviews like this, be sure to subscribe to the podcast.Also, if you’d like to help other people benefit from this podcast, please take a minute to leave a review.By sharing your thoughts, you’ll help the podcast reach more people and help those people make a decision regarding whether this podcast might be of value to them.Brought to you in partnership with PeopleThriver — your go-to resource for thriving in leadership, alignment, and purpose-driven culture. Discover practical strategies and empowering frameworks to elevate your team and make values visible. Visit PeopleThriver.com to learn more.