Creating Your Client Experience; Lessons in Branding From My Vacation

from Success In Mind; Motivation, and Inspiration for Entrepreneurs Hosted by Teri Holland

Ep. 339: On my recent vacation to the Kananaskis Mountain Lodge Resort, I noticed all the details that created our experience. This made me think of how we as business owners can elevate the client experience in our own businesses and sharing that in this episode of Success in Mind. Show links Work with me: www.teriholland.ca/consultation Follow me on Instagram: www.instagram.com/theteriholland Or on any social media platform @TheTeriHolland Chapters: 00:00 Introduction and Purpose 00:33 Rebranding and Vacation Insights 01:31 First Impressions at the Resort 02:43 Detailed Resort Experience 06:11 Staff and Overall Experience 07:11 Applying Lessons to Your Business 09:01 Creating Unique Customer Touches 10:07 Personal Touches and Branding 12:08 Standing Out in the Marketplace 14:27 Packaging and Customer Loyalty 18:53 Conclusion

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Creating Your Client Experience; Lessons in Branding From My Vacation

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This episode was published on September 17, 2024.

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