Critical Conversations on Communication: Who do you think you are talking to?

In business communications, be it verbal, email, text or chat, there should always be respect. There may not always be agreement, however the discussion should serve a purpose, be cohesive, and never cross the line of yelling and profanity. We have all seen the infamous Facebook posts at the fast-food places where a customer gets so angry they pull on the employees, throw drinks, curse and more. What takes us there? I will give you my testimony and if you would like to join me in the studio to tell us about your BEST and WORST experiences.. simply let me know.