CRM Perspectivas de Medios Sociales
from DTodo1Poco
El cuarto y último bloque del ciclo sobre Marketing Relacional y Customer Relationship Management (CRM), está dedicado a analziar el impacto de las redes sociales en la gestión del realcionamiento con cliente, por lo que en este primer capítulo se presentan tres dimensiones: Social CRM, Comunidades Virtuales y Reputación on-line.
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This episode is 8 minutes long.
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This episode was published on February 13, 2022.
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