CSTG 184: From HVAC to Empire: A Blueprint for Lasting Growth with Lee Downing

What's the secret to scaling multiple home service businesses across four states? Hint: It's not just about the bottom line. Chad chats with Lee Downing, who grew from running a single HVAC business to owning 12 home service franchises. Lee reveals his secret: it's all about putting people first. He breaks down how focusing on culture, not just profits, helped him scale quickly while building a lasting business. If you're ready to rethink how you lead and grow, this episode is a must-listen. Additional Resources: Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website More on PeopleForward Network Follow PeopleForward Network on LinkedIn Key Takeaways Franchise Success: Lee's journey from a single HVAC franchise to owning 12 franchises, focusing on cross-trade expansion. Culture as a Core Value: Building a successful business starts with a strong, people-centered culture. Invest in your people and hold them accountable. Leadership & Accountability: Leadership isn't just about giving directions—it's about servant leadership and providing support for your team to succeed.