Cultivating Curious Environments

You designed it, you're standing in it, and it's live. Now what?A kid says "I don't know" before you've finished the question, and what you hear is "didn't try." That takes about half a second, and it's a complete conclusion reached before you asked anything. This episode is about how fast certainty arrives, why it gets faster the better you get at your job, and what it costs in the room. Three stories from my own practice, all of them the same mistake at different sizes.