Culture Starts Here: Leaders Are Only as Effective as the Systems That Support Them

W. Edwards Deming was famously quoted as saying, "A bad system will beat a good person every time." After decades of training, coaching, and consulting with leaders, ADVISA has seen that five drivers create cultural competitive advantage for organizations. The final driver is one of the most important: Systems That Support Leaders. In this episode, Steve Edwards, President & General Manager of City Wide Facility Solutions, joins ADVISA CEO Heather Haas and leadership consultant BJ McKay to dig into why systems matter – and how you can put systems to work for you.   Additional Resources: Connect with Steve on LinkedIn Learn more about City Wide Get Your Culture Check! Connect with Heather on LinkedIn Connect with BJ on LinkedIn Learn more about Advisa Subscribe to CultureCon's YouTube channel! Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Culture killers must be addressed quickly and directly. Systems should support, not stifle, your people. Leadership consistency builds team trust and performance. Frontline ideas often spark business growth. Complaints reveal quality opportunities and loyalty potential.