EPISODE · May 24, 2023 · 25 MIN
Curiosity not Judgement Episode 72: Did customers ruin customer service?
from Curiosity not Judgement · host Gary and Birga
In an era of increased automation, we have phone trees, self check-out and online answers. As Gary and Birga get curious about how we got to this place, they ask the question: Did customers ruin customer service? https://www.curiositynotjudgement.com #curiosity #nojudgement #customerservice #customerexperience #automation
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Curiosity not Judgement Episode 72: Did customers ruin customer service?
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This episode was published on May 24, 2023.
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