Custom Software: Still Vital episode artwork

EPISODE · Apr 29, 2025 · 17 MIN

Custom Software: Still Vital

from CanadianSME Small Business Podcast · host SK Uddin

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we explore the power of custom software, the potential of Microsoft’s Power Platform, and AI in driving business innovation. We’re joined by Dan Carmichael, President of Whitecap Canada, a premier provider of custom and platform software solutions. With over 27 years of experience in the tech industry, Dan shares his expertise in leveraging custom solutions for competitive advantage and operational efficiency.Dan discusses the unique advantages of custom software in a SaaS-dominated world, how businesses can use Microsoft Power BI, Power Apps, Power Automate, and AI to drive innovation, and lessons learned from over two decades of building successful tech solutions. He also shares a powerful example of Whitecap’s impactful work with the Canadian Cancer Society.Key Highlights:Custom Software in a SaaS World: Why custom solutions are still a valuable investment for businesses.Leveraging Microsoft’s Power Platform & AI: How businesses can use Power BI, Power Apps, and Power Automate to innovate and enhance operations.Lessons from 25+ Years in Tech: Insights and experiences from over two decades of delivering successful technology projects.Impactful Project with the Canadian Cancer Society: How Whitecap’s tech solutions made a difference for the organization.Microsoft Solutions Partner Achievement: What Whitecap’s recent recognition means for their clients and the company’s future.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAIHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSMEGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Custom Software: Still Vital

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This episode is 17 minutes long.

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This episode was published on April 29, 2025.

What is this episode about?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we explore the power of custom software, the potential of Microsoft’s Power Platform, and AI in driving business innovation. We’re joined by Dan Carmichael,...

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