Customer Experience First: How Reviews Shape Builder Success
from The Builders Coach Show Hosted by Kurt Hegetschweiler
In Episode 9 of "The Builders Coach Show," Kurt and Jess focus on the crucial role of customer experience and feedback in driving business success for builders. The discussion highlights the power of customer reviews, with insights into how positive feedback can lead to significant growth. One of our Builders’ recent MBA awards underscore the importance of delivering quality work and best practices. The episode also delves into the challenges of failed marketing campaigns, emphasizing the need for understanding your market. Jess shares her frustrations with Facebook support, offering lessons in persistence. The episode concludes with actionable advice on setting up Google reviews and using client testimonials to strengthen your business.
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