Customer Feedback Informs Tuft & Needle's Decisions
from Total Retail Talks Hosted by Joe Keenan
In episode 91 of Total Retail Talks, Aaron Bata, head of customer experience at Tuft & Needle, a manufacturer and online retailer of mattresses, is interviewed by Total Retail's Joe Keenan on how the brand is using feedback from its customers to inform business decisions. Bata also offers his advice for other retailers that are…
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How long is this episode of Total Retail Talks?
This episode is 14 minutes long.
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This episode was published on May 8, 2017.
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