Customer Feedback, Product Decisions, and Manufacturing

Customer Feedback, Product Decisions, and Manufacturing with Thompson's Sugar Shack from Schoharie County NY ** What is Thompson's Sugar Shack and what do you do? ** What is the difference between your maple syrup and Mrs. Butterworth's? ** Different grades of maple syrup. ** What is your position on climate change? ** How many trees do you tap? ** How did you create your manufacturing process? ** How do you decide what products to carry and in what quantity? ** Maple Granola was a product that did not sell. ** Start with the "I think" and move to the "I know" based on actual data. ** Personal Feedback. ** What takeaways did you get from this Business Expo? ** The feedback you really want is from the person who gave you a dollar. ** Samples Sell. ** How do you convert the in-person experience to the online world? ** Some products you need to see, feel and touch to appreciate. ** Get the intel of who is your customer and where they buy. That is where you need to be. ** Taste Tests. ** Sorry for the chewing. I'm not sorry. ** We are bonding way too much. ** What is your taste test lab like? ** Utilize your network and then follow up with feedback from paying customers. ** They never say anything nice which is a perfect test environment. ** Everyone's Mom loves their products. You have to get real criticism and feedback. ** We have been developing maple BBQ sauce for quite a few years. The family can't agree. ** Thompson's Sugar Shack Maple Weekend Sponsor This Podcast at chrisjonesmedia.com