EPISODE · Oct 7, 2025 · 1 MIN
Customer Retention: Keep Them Coming Back
from 10X Applied · host Dr. Shena Dixon Mason, Esq.
Acquiring new customers costs five times more than keeping existing ones, yet most businesses spend all their energy chasing strangers while ignoring the people already buying from them. Your biggest revenue opportunity is sitting in your current customer list. We reveal the retention strategies that turn one-time buyers into lifetime advocates. Discover why customers really leave, the touchpoints that create loyalty, and the systematic approaches that increase lifetime value without increasing acquisition costs. Want to go deeper? Grab our First 5 Figures, First 6 Figures, First 7 Figures, and Milestone Millionaire booklets — each available now on Amazon and tailored to help you build, scale, and systemize your income at every level. Sponsored by Riverside.FM. Click above to support the show and power your results.Join our 10X notification list. Brought to you by The National Training Group, LLC.
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Customer Retention: Keep Them Coming Back
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