Customer Success

In this episode we focus on the importance of change management and product adoption. Guests include Allan Bourne, Director of Customer Success at Microsoft, and Matt Wolodarsky, Senior Program Manager on the OneDrive and SharePoint customer engineer team. Both help customers successfully adopt and get full value from their investments in Office 365. Also in the show, favorite holiday treats, OneDrive Roadmap highlights, best practices, awareness initiative tips, and so much more. Running Time: 52min Social and Info Links: OneDrive Facebook | Twitter | OneDrive Community Blog | UserVoice Ankita Kirti |@Ankita_Kirti21 Jason Moore |@JasMo Allan Bourne Matt Wolodarsky | @mwolodarsky Resources: OneDrive Adoption Resources aka.ms/OneDriveAdoption Microsoft 365 Learning Pathways aka.ms/M365LP Known Folder Move (KFM) Microsoft 365 usage analytics Chevron Customer Story "Chevron productivity climbs with security-enhancing Microsoft cloud services" Microsoft Champions Program Create your champions program for Microsoft Teams OneDrive Tech Community Blog OneDrive Webinars Microsoft Docs - The home for Microsoft documentation for end users, developers, and IT professionals. Microsoft Tech Community Home Stay on top of Office 365 changes Microsoft Ignite | The Tour (various cities worldwide) | @MS_Ignite  Subscribe to Sync Up: Listen and subscribe to other Microsoft podcasts at aka.ms/microsoft/podcasts Show Page: http://aka.ms/syncup Apple Podcasts Google Play Music Spotify Stitcher TuneIn RSS