Customers or Clients? Why the title you give them matters[Ep. 20]

from Fit Coach Consultant · host Coach Mike Urso

Customers are generally people who you are transactional with in business. When we treat everyone like clients, what we end up getting is a long-term relationship and someone who is under your care and protection. Let’s throw away the word customers for most all instances.

Episode metadata supplied by the publisher feed · Published Jun 27, 2019

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Customers or Clients? Why the title you give them matters[Ep. 20]

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