Cut Through the Chaos | E18 – Hard Refresh – An ISSA Podcast

🧠 What does it take to scale a janitorial business without drowning in fires, friction, and failed tech?In this episode of Hard Refresh, host Caden Hutchens sits down with Michelle Audas, CEO of Swept Janitorial Software, for a straight-talking conversation on systems, leadership, and whatreally separates stuck businesses from scalable ones.From the “death by a thousand cuts” metaphor to vision-driven strategy, Michelle unpacks why most cleaning companies stall, and how the best ones break through.In This Episode:🔹 Quick Control:Mini Episode 1: Vision & Vulnerability with Channing Johnson (Ep. 15)Mini Episode 2: Values-Based Growth with Luis da Costa (Ep. 16)Mini Episode 3: RFP Strategy & Frontline Trust with KleenMark (Ep. 17)🔹 Clear Cache:Two Truths & a Dream: Marathons, Iron Man, and golfFrom commercial banking to CEO of SweptWhat leaders get wrong about their field teams—and why that creates turnoverThe disconnect between tech purchase and process clarityStrategy before software: why tech isn’t a magic fixWhat successful operators actually do to retain employeesWhy defining SOPs too late can kill culture and momentumReal talk on competition and collaboration💡 Whether you're building tech, managing teams, or scaling from solo to CEO, this episode will help you slow down, get strategic, and lead on purpose.🎧 Subscribe & Follow Hard Refresh on Spotify, YouTube, or wherever you get your podcasts.Connect with the Host & Guest:Caden Hutchens – https://www.linkedin.com/in/caden-hutchens/Michelle Audas – https://www.linkedin.com/in/michelle-audas/