#CX 37: Meeting Customers' Evolving Needs with a CX Team w/ Luke Owen

from B2B Growth · host Sweet Fish

In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Luke Owen, who recently served as Director of CX at Formstack about organizing, structuring, staffing, and measuring a customer experience organization. Hear every episode of Ethan's podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Google Podcasts

Episode metadata supplied by the publisher feed · Published Jan 30, 2020

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#CX 37: Meeting Customers' Evolving Needs with a CX Team w/ Luke Owen

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