Daily Missed-Call Recovery Audit — A 10‑Minute Routine to Reclaim Lost Jobs

Most home service owners think they need more leads when the real money sits in yesterday’s missed calls. In this episode Jeff walks through a practical, repeatable 'Missed-Call Recovery Audit' you can run in about 10 minutes a day. He breaks the routine into clear steps: pull the missed-call list, categorize intent, prioritize hot leads with a simple color code, send one of three proven touch templates (quick-check SMS, provisional booking text, photo-request), execute a 60‑second callback script, and log outcomes. You’ll get exact phrasing for two SMS templates and the callback opener, a lightweight prioritization rule that fits any shop, and the metrics to track so the habit pays for itself. This is an operational fix — small, consistent actions that recover real revenue and make phone handling predictable whether you run a 2-person crew or a 50-truck operation.