DANGEROUS DECKS: Deck Scams That Cut Corners and Risk Lives

In this episode of the Trust Issues Podcast, consumer investigator Dale Cardwell exposes the hidden dangers behind deck building scams and why the cheapest bid can end up costing homeowners far more than they expect. What starts as a simple outdoor upgrade can quickly turn into a financial and safety nightmare when contractors cut corners or disappear mid project. Dale and senior producer Marnie Zambri share the real story of Rose and Robert Merrick, who hired a contractor based on a low bid and promising reviews, only to end up with a deck so poorly built it had to be torn down. Text messages turned threatening, workmanship failed basic safety standards, and what should have been a relaxing backyard feature became a disaster waiting to happen. To break down what went wrong and how homeowners can protect themselves, Dale is joined by Robby Boyd of TrustDALE Certified Ben Hill Renovations. Robby explains why deck projects are a prime target for scammers, how critical structural components are often hidden from view, and why skipped permits, vague contracts, and material swaps are major red flags. The episode walks listeners through the most common deck building scams, from lowball bids and mid project price hikes to unsafe construction practices and contractors who demand large upfront payments. You'll also learn how to verify permits, inspect existing decks, and recognize when a deck may pose a serious safety risk. If you're planning to build or repair a deck, this episode delivers essential advice that could save you money and prevent a dangerous collapse. Don't get scammed. Get smart. Through his company TrustDALE, Emmy award-winning consumer investigator Dale Cardwell applies nearly 30 years of investigative experience to his singular mission: to promote ethical business practices, empower consumers, and expose scammers. TrustDALE.com connects consumers and companies with service providers who have passed Dale's seven point investigative process to ensure top quality work at a fair price. TrustDALE backs every job with a Make It Right Guarantee. Since its launch, TrustDALE has recovered more than $1.5 million in goods and services for consumers while connecting great businesses with great customers every day. #consumerprotection #consumeradvice #consumerinvestigator #dalecardwell #trustdaletv #trustdale #consumeradvocate