David Meerman Scott on Sales and Service

In this Marketing Over Coffee: David Meerman Scott talks to us about his lastest book: The New Rules of Sales and Service! Direct Link to File Brought to you by our sponsors, 99 Designs and Nitro Cloud: Are you dreaming about the perfect logo, website, or flyer design, but don't know where to start? 99designs is the number one choice for small businesses looking for quality graphic design. Describe what you need, get dozens of designs created just for you, and pick your favorite. It's fast, affordable, and you're guaranteed to love the results. Go to 99designs.com/moc to get a free $99 upgrade on your first design. The New Rules of Sales and Service Fighting the chaos with Content The Death of Cold Calling ADP using Social Selling Agile: a Speed kills Accelerate key elements of your Sales and Marketing processes by securely e-signing with Nitro Cloud on any computer, phone or tablet. Whether you manage invoices, quotes, purchase orders or contract approvals, replacing the friction of time-consuming paper-based processes like printing, scanning, and faxing with Nitro Cloud e-signatures lets your teams: Fast-track sales agreements, Respond to questions or requests in real-times, and ultimately...delight your customers by -- making it easy to do business with you Sign up for a free team demo of Nitro Cloud at www.gonitro.com/MOC and be entered to win a free pair of DSP 25 BOSE noise cancelling headphones! How to apply the new rules in B2C and for low margin products Avis adjusting to data instead of MSU Why is airline service still so terrible? Does social force the quality of leads down? Leveraging LinkedIn Marketing the Moon Update New Rules of Marketing and PR, 5th Edition Please give us an Stitcher review!   Check us out on LinkedIn: John and Chris. Sign up for this Podcast in iTunes (and don’t be afraid to give us a review) Our theme song is called Mellow G by Fonkmasters in the Music Alley from Mevio.