Dealing with Difficult People

Dealing with difficult people can seem overwhelming but learning how to communicate with them can provide holistic improvements – that means it can change every area of our lives. In this episode we look at what the bible says about dealing with difficult people, facts about difficult people and conflict, what’s in it for me, discerning if I’m a difficult person, and strategies to help us communicate effectively. Links: Costs Associated with Conflict in the Workplace, by Vivian Scott https://www.dummies.com/business/human-resources/employee-relations/costs-associated-with-conflict-in-the-workplace/ 5 Ways To Know If You’re A Difficult Person, June 18, 2020, Dr. Kurt Smith https://www.dumblittleman.com/why-people-are-difficult/ Learning to Love Difficult People, Nov. 17, 2016, Rick Warren https://www.crosswalk.com/devotionals/daily-hope-with-rick-warren/daily-hope-with-rick-warren-november-17-2016.html 20 Expert Tactics for Dealing with Difficult People, March 3, 2015, Barbara Markway, PhD https://www.psychologytoday.com/us/blog/living-the-questions/201503/20-expert-tactics-dealing-difficult-people?amp Book recommendations: · People Skills by Dr. Robert Bolton · How to Listen so People will talk by Becky Harling · Getting to Yes by Fisher, Ury, and Patton · Crucial conversations by Patterson, et. al. · 8 keys to Eliminating Passive-Aggressiveness by Andrea Brandt