Decidership & Courage: Lead Your Aesthetic Clinic to Thrive

What this episode covers

Host Nicole Montgomery sits down with Estelle Carroll, founder of BOSS Coaching, for a powerful conversation on the business side of aesthetics. Together, they unpack one of the industry’s biggest blind spots: leadership, sales, and communication. Known for her dynamic, high-energy style, Estelle combines business expertise with performance flair to help leaders and teams across Australia and New Zealand build confidence, strengthen communication, and lead with impact. Her approach is interactive, relatable, and packed with practical strategies that can be applied straight away. In this episode, Nicole and Estelle explore the shift from clinician to leader, why ethical selling is really an extension of client advocacy, and the communication frameworks that create stronger teams and better client outcomes. They also dive into the small but powerful changes, like greater decisiveness and consistency, that can drive long-term clinic growth. Learn more about Estelle Carroll and BOSS Coaching:[email protected] Here’s a slightly punchier version too, in case you want it more promotional: Host Nicole Montgomery is joined by Estelle Carroll of BOSS Coaching to dive into the business side of aesthetics, with a focus on leadership, sales, and communication — an area often overlooked in the industry. A dynamic speaker and coach, Estelle works with leaders and their teams across Australia and New Zealand to elevate confidence, communication, and leadership. Her energetic, relatable approach leaves audiences inspired and equipped with practical tools they can put into action immediately. In this episode, Nicole and Estelle discuss the journey from clinician to leader, reframing ethical sales as client advocacy, and simple communication strategies that can transform team performance and clinic results. They also share the mindset and behavioural shifts, such as decisiveness and consistency, that support sustainable business growth. Learn more:[email protected]