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Jul 22, 2019 5 min

Defection Model

from The Growth Dynamics Get Down Hosted by Sarah Waple

Do you know about the four steps of the defection model? When a client makes a decision to leave catch them at the right time to work on the relationship and find out if continuing to do business is an option.

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Defection Model

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This episode was published on July 22, 2019.

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