EPISODE · Dec 8, 2025 · 7 MIN

Defection Model

from The Growth Dynamics Get Down · host Sarah Waple

Do you know the 4 steps of the defection model? When a client decides to leave, catch them at the right time to work on the relationship and find out if continuing to do business is an option.

Episode metadata supplied by the publisher feed · Published Dec 8, 2025

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Defection Model

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