Delays and payment denials: The dark side of backlogged surveys

What’s top of mind when attorney Adam Guetzow thinks of the legal and regulatory issues swirling around nursing homes in 2023? Dealing with the realities of perpetually understaffed regulatory agencies — and the potential impact on operations, finances and reputation that can come when surveyors have too many buildings to cover. “We need to confront the issues that they're dealing with and make sure that we're protecting ourselves,” says Guetzow, co-practice group leader of Hinshaw & Culbertson’s healthcare practice and an expanding aging services group. In this episode, Guetzow offers specific tips for operators — such as reconsidering your stance on appealing denials of payment for new admission — that might help you weather the storm affecting survey agencies nationwide. It’s part of a wide-ranging legal conversation moderated by McKnight’s Long-Term Care News Senior Editor Kimberly Marselas. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.