PODCAST · health
McKnight's Podcast
by McKnights
Conversations with industry newsmakers in the Homecare, Long Term Care, and Senior Living market.
Episodes
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‘Unconscious competence’ and other long-term benefits of the quest for Quality Award recognition
A relentless focus on process improvement and culture change has catapulted Clarkston Health and Rehabilitation Center into elite territory, making it one of only two nursing homes nationwide to earn the American Health Care Association’s prestigious Gold Quality Award this year. In this episode…
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TheKey’s secret sauce: Don’t try to please everyone, zip codes matter
One of the biggest pain points for TheKey, which serves private-pay clients primarily, is affordability, CEO Chris Gerard told McKnight’s Home Care. Also, the population that can pay for the firm’s services is even smaller given that the company specializes in longer-term, higher-utilization...
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Amid this state’s Rural Health win for skilled nursing, plenty of funding gaps remain
The conversation highlights three primary themes surrounding initial implementation: Targeted infrastructure vs. comprehensive care: Initial grants focus heavily on expanding physical capacity, such as ventilator and in-house dialysis service lines at specific facilities, rather than broader...
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Home health, hospice moratorium is not sustainable for long term, NPHI CEO says
A short-term home health and moratorium was a necessary action because of rampant fraud in the hospice sector, said Tom Koutsoumpas, founder and CEO of the National Partnership for Healthcare and Hospice Innovation (NPHI). Still, the moratorium, which is designed to contain and address egregious...
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‘Multi-year marathon’ leads Indiana nursing home to nation’s top quality honor
Out of thousands of skilled nursing facilities nationwide, only two earned the prestigious Gold - Excellence in Quality Award from the American Health Care Association this year. One of those top honors belongs to Todd-Dickey Nursing and Rehabilitation, a 62-bed facility in southern Indiana that...
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House call firm Ennoble Care finds success serving high-needs Medicare patients
As a house call firm, Ennoble Care brings the most skilled clinicians to a patient’s house to provide essentially a doctor's office inside, CEO Kush Das explained. That slowly progresses to more longitudinal care with nurses and social workers and care managers supporting patients. The company...
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What US home care nurses can learn and the old ‘black bag': A conversation
he International Home Care Nurses Organization is a gathering of international nurses — ranging from RNs to clergy, aides and therapists — who come together to share what they know about home healthcare nursing. Susan Hinck, PhD, president of organization, and Marilyn Harris, RN, a board member,...
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Mastering brand evolution in senior living
The Kendal Corporation spent two years on a system-wide rebranding that recently was unveiled. The process involved engaging residents, employees and others to build a brand that better aligned with their perceptions while honoring the system's heritage. In this Newsmakers podcast episode,...
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Chasing a Marshall Plan for skilled nursing
As the skilled nursing sector continues its march toward recovery, providers need a more comprehensive plan for long-term workforce and payment stability. That’s why Michael Bassett, senior vice president of government relations for the American Health Care Association, wants an all-of-Congress...
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More than a piece of paper: How advanced credentials are transforming skilled nursing therapy
The medical complexity driving significant change in skilled nursing care approaches doesn’t stop at the door to therapy. With demand for speech-language pathology greater than ever, one North Carolina-based provider organization is looking to expand its therapists’ knowledge and encourage the…
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Filling the gap between senior living perception and reality
In this McKnight’s Senior Living Newsmakers podcast, Front Porch CEO Sean Kelly and Editor Lois Bowers discuss the gap between public perception and the reality of modern senior living and how senior living providers can counter the view that aging is synonymous with decline. Kelly shares how…
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The admissions blind spot: Why operators keep losing money before a resident even moves in
Most senior living operators have a rigorous clinical admissions process — but almost no financial one. In this conversation, Sunbound CEO Manny Cominsky makes the case that the admission is the single most financially dangerous moment in senior living, and that operators are absorbing months of...
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New CareWorks Project aims to reimagine long-term care for private sector, government
The CareWorks Project provides technical expertise on issues such as workforce, caregiving, aging, and long-term services and supports financing. It also supports leaders around issues related to narrative change and strategic communications. And it helps design programs and initiatives related…
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Meeting rising expectations for personalized care as automation and standardization accelerate
As care organizations face rising expectations for more personalized experiences and outcomes, they’re also under pressure to standardize operations, improve consistency, and do more with limited staff. In this episode, we explore the growing tension between personalization and scalability, where...
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Moratorium ‘casts a pall’ over home health field, two New York stakeholders say
In addition to facing the Medicare home health and hospice moratorium, New York home care providers have been grappling with the federal government’s scrutiny of its Medicaid personal care program. The state defended the program appropriately, including pointing out that some of its data was off...
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Administrators with heart, vision and commitment: There’s a certification for that
Amid a backdrop of relentless operational challenges and high leadership turnover, there’s a new professional standard for nursing home administrators. The American Association of Post-Acute Care Nursing has officially launched its first certification designed for nursing home administrators to...
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Strength in numbers: How group litigation is lowering the cost of fighting CMS overreach
In a regulatory environment increasingly characterized by administrative overreach, long-term care providers are teaming up to challenge practices that appear to bypass constitutional protections. Membership in newly formed state and national litigation groups is taking the onus off of individual...
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CEO: Jukebox Health addresses functional risks in home, supports personal care workers
The healthcare system relies too heavily on personal care for dual-eligible Medicaid and Medicare beneficiaries living at home, said Romanos Fessas, CEO and co-founder of Jukebox Health. Often, when an older adult at home is struggling with a functional challenge, the answer may not lie with more...
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More than purchasing: Driving value, experience and growth in senior living
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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MS should channel funds saved from fraud back into home care, Stabenow, Totaro argue
Recently retired Sen. Debbie Stabenow, and Dave Totaro, former BAYADA chief government affairs officer, are excited to bring their healthcare expertise and talents to the bipartisan Liberty Partners Group. Reimbursement challenges for the field are nothing new, they said. What keeps Totaro up at...
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From reporting to results: Rethinking MIPS in senior care
The Merit-based Incentive Payment System (MIPS) has become a high-stakes mandate that could determine the financial survival of modern practices and the physicians who care for long-term care residents. While the Centers for Medicare & Medicaid Services quality program has existed for years, a...
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Live from New York! Insights from senior living and care industry experts
In this Newsmaker’s podcast, McKnight’s editors bring you highlights of the 2026 McKnight’s Pinnacle Awards + Summit in New York City — as well as thought leadership from senior living and care experts, recorded live at the event. Learn: The single most important thing you can do to transform...
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Don't wait for the red flag: How to spot and stop 'operational drift' in senior care
Financial distress in senior care rarely happens overnight. Subtle breakdowns in cash conversion, labor alignment, and sales momentum often appear long before a census decline makes the crisis visible. Yet, many owners and lenders remain focused on occupancy rather than the execution metrics that...
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CEO Flournoy is on mission to expand hospital-at-home to Medicaid beneficiaries
Flournoy Health Systems, which evolved from Primecare Home Care Services, grew out of his mother’s living room in Milledgeville, GA, in 2007. Today, the family-owned private business offers Medicaid personal care, hospice and pediatric services, along with Structured Family Caregiving training…
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Shared leadership, succession planning and the evolving landscape of affordable and middle-market senior living
In this episode, McKnight’s Senior Living Editor Lois Bowers sits down with Amy Schectman, outgoing CEO of 2Life Communities, and Lizbeth Heyer, the current president who will succeed her as CEO. They discuss Schectman’s 15-year tenure and upcoming retirement with the organization, the shared...
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Kendal at Home CEO Giacobbe looks back on nearly 23 years at helm
Kendal at Home was one of the first “CCRC with no walls” programs of its kind. Now there are about 40 programs like it, Giacobbe said. The model is designed to serve the older adult who wants the connection and assurances of a retirement community but is adamant about staying at home. A key staff...
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6 questions to take your EHR data from the Blockbuster era to Netflix relevance
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Financing options and strategies for 2026
Despite continued political volatility, macroeconomic fundamentals, lower interest rates, and increasing market stability led to a record-setting 2025 for seniors housing M&A transactions, and that active pace continues in 2026. Pipelines are robust, portfolios are coming to market, and deal...
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Empassion CEO to hospice providers: ‘Lean in’ to possibility of MA hospice carve-in
Robin Heffernan, PhD, started Empassion during the COVID-19 pandemic to help support people with hospice and palliative care in their last year of life. During this time, she had a personal brush with the benefit as her dad needed it. The company’s new hospice certification, launched earlier this...
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When housing needs and skilled nursing demand intersect, where do real solutions live?
While we may think of housing and senior care dwelling in distinct silos, a long-term care researcher says those should be torn down given compelling evidence on the influence of residential stability on long-term care needs. Nurse and researcher Marissa Bergh sat down with McKnight’s Long-Term...
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Franchisor FirstLight venturing into skilled care, CEO says
Glee McAnanly, president and CEO of FirstLight Home Care, is no stranger to franchise businesses. Prior to coming to FIrstLight five years ago, she worked her way up at ServiceMaster, a home service business. Working for a home care franchise is not so different, she said, as instead of taking…
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The ROI of kindness in business
"Strategic kindness" is an underused leadership approach that can foster loyalty and respect and increase efficiency, creativity and job satisfaction in the workplace, according to Linda Cohen, who has work experience in senior living and is the author of the book “The Economy of Kindness: How...
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New Aging & Disability Health Policy Lab to tackle complex challenge of older adults’ access to care
The SCAN Foundation has committed nearly $8 million over three years for the Aging & Disability Health Policy Lab, a nonprofit endeavor that will focus on advancing public policies at both the state and federal level to help improve access to care for low-income older adults and people with...
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Rewriting the rules of authorization with automated, physician-built AI
If you’re navigating rising managed care penetration, paperwork burdens, mounting denials, and shrinking margins, this is a must-listen on how clinically guided AI can reduce burden, protect patient care and maintain financial stability. Hosted by Simplecast, an AdsWizz company. See...
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Personal care agencies must support family caregivers, Comfort Keepers CEO says
Comfort Keepers CEO Natalie Black talked about a range of issues for the podcast. Besides the importance of supporting family caregivers, Black talked about Comfort Keepers becoming a fully franchised home care model last year. She also welcomes legislation in states that regulate home care as it...
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Meeting the silver wave with data and more
Paul Boethel joined Watermark Retirement Communities as CEO in April. Now he joins McKnight's Senior Living to talk about the organization's goals and accomplishments over the past several months, which have been guided by two themes: increasing pace and shifting to a people-centric and...
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Mentorship and succession planning in senior living
Rita Mabli has spent almost 50 years of her career at United Hebrew of New Rochelle and has been CEO for more than 30 of them. Mark Sanchez began working in senior living at the age of 14 and currently is the administrator of United Hebrew's nursing home, having served as an...
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Foreign-born healthcare workers: A proven solution to the workforce crisis
Triangle Healthcare Consulting Services provides licensure and immigration support for internationally educated healthcare professionals. It’s a solution that has helped ease the healthcare workforce crisis in the past — and could do so again today. Hosted by Simplecast, an AdsWizz company. See...
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Living well, listening first: The TSOLife approach at Primrose
We will explore how resident-expressed interests, gathered through the TSOLife interview process, can inform and shape personalized wellbeing strategies in senior living communities and how Primrose leverages this data to create personalized experiences that promote their six dimensions of…
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Redefining success in senior care: What it will take in 2026
Expectations for success in senior care are shifting. While metrics like census and compliance still matter, they no longer tell the full story in a landscape shaped by workforce challenges, evolving reimbursement models, and increasing pressure to deliver a more personalized, transparent...
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Rounding with purpose: How practice groups can strengthen documentation, compliance, and VBC performance
Success in post-acute care depends on more than meeting CMS requirements—it’s about closing documentation gaps, following up within 7–14 days to prevent readmissions, and keeping both outcomes and contracts strong. In this episode, our guests break down the latest compliance expectations, share...
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Shaping the future of long-term care: Conversation with AHCA’s Clif Porter
This special live podcast event at the AHCA/NCAL Convention & Expo in Las Vegas is a dynamic, high-level conversation on the future of long-term care. Our panelists sat down to explore the biggest challenges — and opportunities — facing the industry today. From workforce and funding to managed…
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Fires, crashes and holiday bashes
Stan Szpytek, president of Fire and Life Safety Inc., is a former deputy fire chief and fire marshal who has been advising senior living organizations for years, but when he recently was on the other end of an emergency, as a potential victim, he said, "It gave me a wave of empathy that I never...
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New report urges using ‘blue sky’ days to get ahead on nursing home emergency prep
Florida is the state most often hit by hurricanes, and with roughly 700 nursing homes, year-round emergency planning and preparedness training are imperatives. Building on a dramatic weather year in 2024 — three major storms made landfall, including two in the same area, back-to-back — the…
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Integrating housing and healthcare into a unique assisted living model
Mary Marshall Assisted Living is a 52-bed community in Arlington, VA, that supports older adults with intellectual disabilities or mental illness by integrating housing and healthcare. Paul Soczynski, senior vice president of healthcare at Volunteers of America, discussed the unique aspects of…
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Fighting fears and building confidence in LTC’s HIV abilities
Nurse practitioner Judi Lacinak has spent more than two decades working with patients living with HIV, the last three with those needing long-term or post-acute care. She’s both a clinical expert and a passionate advocate for better HIV care. That makes her an ideal candidate to teach others how…
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If stakeholders are aligned, there is a ‘path forward’ for MA hospice carve-in, Shega of VITAS says
Joe Shega, chief medical officer for VITAS Healthcare, supports the Centers for Medicare & Medicaid Services’ initiative to ensure that hospice beneficiaries have a smooth, uninterrupted, high-quality, highly coordinated hospice experience. Such an experience, he noted, could occur through...
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Navigating CMS changes: Strategies for compliance, confidence, and better care
With CMS survey enforcement ramping up, long-term care leaders are facing more scrutiny than ever. In this episode, we explore what these changes mean for providers, how operational partners can help ease the compliance burden, and why strong support systems are key to maintaining confidence and...
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Trust and transparency: Building a balanced future for RCM
Revenue cycle management in skilled nursing is evolving beyond billing and collections. The future is about building trust and transparency at every step: providers knowing they’re reimbursed accurately, families understanding their bills, and payers having accountability. When that happens,...
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Future of home care nursing looks bright, nursing leaders say
The Train More Nurses Act, which has been introduced in both houses of Congress, represents a positive development to address the dire shortage of nursing faculty, said Patty Knecht, PhD, RN, Chief Nursing Officer, Ascend Learning, and Molly Carpenter, Director of Workforce Strategy and...
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