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Oct 29, 2007 12 min

Delivering Operational Excellence

from Clinician's Roundtable

Host: Susan Dolan, RN, JD Guest: Steven Spear, DBA, MS Join Dr. Steven Spear, senior fellow at the Institute for Healthcare Improvement and senior lecturer at the Massachusetts Institute of Technology, to learn how exceptional healthcare organizations can create competitive advantage. Dr. Spear talks with host Susan Dolan about how strong internal operations and good management of design can lead to unmatched performance.

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Delivering Operational Excellence

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This episode is 12 minutes long.

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This episode was published on October 29, 2007.

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