Delivering the Best Healthcare Experience Possible in the Face of COVID-19

A very special episode of the Healthcare Experience Matters podcast is available today. Our podcast host, Casey Callanan, interviews George Avila, VP, Mission Integration, and Melissa Wurm, Director, Patient Experience, with CHRISTUS Health.  The trio chat about the many ways COVID-19 has impacted the delivery of excellent patient experiences. Learn more about this episode: https://healthcareexperience.org/CHRISTUS   More about the Healthcare Experience Foundation: https://healthcareexperience.org/ More about CHRISTUS Health: https://www.christushealth.org/