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EPISODE · Mar 22, 2022 · 1H 5M

Delivery Disruptor

from The Vollrath Feed · host Chef Rich Rupp, Justin Pehrson, Chris Baggott

Timestamps 1:12 – Stay tuned for Nate’s recap 4:07 – Background on Chris Baggott 5:31 – Chris Baggott joins the show 6:04 – Chris’ foodservice journey 10:02 – The origin of ClusterTruck 14:24 – Expectations of quality 18:01 – Finding the right drivers 22:47 – Addressing freshness 27:29 – Organizing the kitchen 30:44 – Human-plus technology 33:45 – Creating the best kitchen 34:55 – Robots 36:49 – Delivery drivers and ghost kitchens 41:22 – Third-party delivery 43:16 – Naming the business 46:02 – Making the math and menu work 56:18 – Chris’ inspirational quote 59:06 – Nate’s Notes 1:03:41 – Outro

Episode metadata supplied by the publisher feed · Published Mar 22, 2022

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Chris Baggott has foodservice and delivery down to a science. As co-founder and CEO of ClusterTruck, he has dialed-in the timing of his processes to create a vertically integrated foodservice operation that isn’t reliant upon third-party delivery services.

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Delivery Disruptor

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This episode was published on March 22, 2022.

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