Dennery Hospital Enhances Customer Service

The Ministry of Health, Wellness and Elderly Affairs continues to demonstrate its commitment to high-quality healthcare by prioritizing staff development and service excellence across all facilities. Most recently, Dennery Hospital successfully concluded a Customer Satisfaction Training Workshop aimed at improving patient care through enhanced service delivery. The training, an initiative of the Performance-Based Financing (PBF) Project, brought together hospital staff and medical professionals in a hands-on, interactive setting designed to strengthen interpersonal communication, responsiveness to patient needs, and the overall patient experience.

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This episode was published on May 21, 2025.

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