Dexcom CEO Kevin Sayer with a Customer Service update (Bonus Episode) episode artwork

EPISODE · May 1, 2016 · 18 MIN

Dexcom CEO Kevin Sayer with a Customer Service update (Bonus Episode)

from Diabetes Connections | Type 1 Diabetes

Stacey talks with Dexcom CEO Kevin Sayer to mark the ten year anniversary of the company's first commercial product sale and to discuss improvements to customer service. Sayer talks about the long hold times and other issues customers have noticed recently, and explains why the recent growth of the company, along with a product recall, made those difficulties worse. We find out what Dexcom is doing to improve service and make the overall customer experience better. Sayer also answers questions about Android capability for Share and talks about other improvements coming to the system's receiver and inserter.  .

Episode metadata supplied by the publisher feed · Published May 1, 2016

Embed this episode

NOW PLAYING

Dexcom CEO Kevin Sayer with a Customer Service update (Bonus Episode)

0:00 18:09

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Diabetes Connections | Type 1 Diabetes?

This episode is 18 minutes long.

When was this Diabetes Connections | Type 1 Diabetes episode published?

This episode was published on May 1, 2016.

Can I download this Diabetes Connections | Type 1 Diabetes episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!