DHL-Unternehmensbereich Post & Paket Deutschland - Die konsequente Ausrichtung auf den Kundenservice

from Jetzt mal was Grundsätzliches - der Podcast für Führungskräfte · host Dr. Stephan Tank

Simon Lemmen ist verantwortlich für den Geschäftsbereich Customer Service & Strategy innerhalb des UB Post & Paket Deutschland in der DHL Group.  Wie gelingt es dem Führungsteam, alle Prozesse kontinuierlich auf den Kunden auszurichten? Immerhin werden im Durchschnitt ca. 42 Mio. Briefe und 6,7 Mio. Pakete in fast 120 Logistikzentren in Deutschland bearbeitet!

What this episode covers

Simon Lemmen ist verantwortlich für den Geschäftsbereich Customer Service & Strategy innerhalb des UB Post & Paket Deutschland in der DHL Group. Wie gelingt es dem Führungsteam, alle Prozesse kontinuierlich auf den Kunden auszurichten? Immerhin werden im Durchschnitt ca. 42 Mio. Briefe und 6,7 Mio. Pakete in fast 120 Logistikzentren in Deutschland bearbeitet!

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DHL-Unternehmensbereich Post & Paket Deutschland - Die konsequente Ausrichtung auf den Kundenservice

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This episode is 1 hour and 17 minutes long.

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This episode was published on April 27, 2025.

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