第2963期:5 Tips from a Professional Dog Walker

No peeing on plants or mailboxes, that's my rule. This is Gretl, she's just a puppers.不准在植物或邮箱上撒尿，这是我的规矩。这是格蕾特，她是只小狗。She is a cavalier king poodle mix. The five most important things to be successful in the dog walking business to me, number one, integrity.她是一只骑士贵宾犬混血。对我来说，在遛狗业务中取得成功的五个最重要因素，第一是诚信。It's what you do when nobody is looking. So just you have to be where you are when you say you're gonna be there and follow through.无人注视时的举动才见真章。你只需言出必行——说到何处便在何处现身，且贯彻始终。Two, kind of ties into, it is reliability. Where's my girls at? I can't tell somebody I'm gonna be at their house by 2 and show up at 2:30.第二点和第一点有一些联系，那就是可靠。我的小宝贝们在哪？我不能告诉别人我两点到他们家，结果两点半才出现。So I'm in constant contact with my clients. I send pictures. I use live Facebook to comfort my clients that are my friends on Facebook 'cause they love it.我一直与客户保持联系。我会发送照片，还会在Facebook上直播，让那些加了我好友的客户安心，因为他们很喜欢这种方式。It really makes them happy and I get a lot of comments and likes. Look both ways when you cross the street boys and girls.这真的让他们很开心，我也收到了很多评论和点赞。宝贝们，过马路的时候要看两侧。Three, ou have to have a business sense and savvy. You can't spend money you don't have. I lost a lot of money the first year I did this.第三，你得有商业头脑和见识。你不能花你没有的钱。我第一年干这一行就亏了很多钱。The love and passion I have for it helped me pick up more clients and better market myself.我对遛狗的热爱和热情帮助我吸引了更多客户并更好地推销自己。The fourth thing I think it's very important. You have to have interpersonal skills.我认为第四点非常重要，你必须具备人际交往能力。Yes, you're working with animals, but you have keys and access to people's homes. They've got a Redskins key.你是在和动物打交道，但你拥有钥匙并能进入人们的家。So you really have to know how to talk to people and listen to people and understand what their needs are especially when you're in their home with their pet.你真的必须知道如何与人交谈、倾听并理解他们的需求，尤其是在他们家里和他们的宠物在一起时。Five, patience. Patience on the road, patience in the house, patience with the pet, patience with the client, patience with the neighbors, patience with the construction guys.第五，要有耐心。在路上要有耐心，在家里要有耐心，对宠物要有耐心，对客户要有耐心，对邻居要有耐心，对施工人员要有耐心。You just have to be very patient and choose your words wisely. Writing a note right now for a client. Just letting them know what I did and what Axel did.你只需要非常有耐心，并且措辞得当。我现在正在给一位客户写便条，只是让他们知道我做了什么，以及阿克塞尔做了什么。He number one and number two. Again, it's always gonna come back to integrity which encompasses all five of those things. 他大小便了。归根结底，这始终会回到诚信上，而诚信涵盖了那五个方面。