Difficult People: What to Do When All Else Fails / The Harvard Business Review Guide episode artwork

EPISODE · Jul 18, 2026 · 12 MIN

Difficult People: What to Do When All Else Fails / The Harvard Business Review Guide

from Harvard Business Review · host HBR

Difficult People: What to Do When All Else Fails / The Harvard Business Review Guide 17 Jan 2023 --- Before you throw in the towel, here are some last-ditch strategies to help you craft a work environment where you are able to do your job without all the drama, and keep your self-respect intact. The advice in this video comes from HBR contributing editor Amy Gallo’s new book, “Getting Along: How to Work with Anyone (Even Difficult People)”, available here: https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/1647821061. 00:00 Do you work with someone who’s difficult? Try these tactics before you give up completely on them. 00:45 Tactic 1: Set boundaries and limit exposure. 03:10 Tactic 2: Document your colleague’s transgressions and your successes. 04:30 Tactic 3: Bring the issue to someone in power (with caution!). 05:55 Tactic 4: Think long and hard about quitting. 06:50 OK, let’s review! Produced by Amy Gallo, Jessica Gidal, and Scott LaPierre Edited by Jessica Gidal Video by Andy Robinson Design by Riko Cribbs, Alex Belser, and Karen Player Follow us: https://hbr.org/ https://www.linkedin.com/company/harvard-business-review/ https://www.facebook.com/HBR/ https://twitter.com/HarvardBiz https://www.instagram.com/harvard_business_review Sign up for Newsletters: https://hbr.org/email-newsletters #HarvardBusinessReview #DifficultCoworkers #AmyGallo #Harvard #HarvardBusinessSchool Copyright © 2023 Harvard Business School Publishing. All rights reserved. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Difficult People: What to Do When All Else Fails / The Harvard Business Review Guide

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