Digital guest services, local provider

Episode 11 of the Hoteliers’ Voice podcast, hosted by Ryan Haynes, titled "Digital guest services, local provider" was published on May 8, 2020 and runs 27 minutes.

May 8, 2020 ·27m · Hoteliers’ Voice

0:00 / 0:00

Summary

Joined by Julie Grieve, founder and CEO of Criton, a guest engagement platform for thehospitality sector we talk about the necessity to address savings and bring efficiencies in guest service delivery and the role of technology. We take a look at how hotels can build trust with guests through hygiene and distancing polices, and how some businesses in the travel chain will have to diversify. Prior to starting her own business Julie was the CEO of Lateral City, a luxury serviced apartment...

Episode Description

Joined by Julie Grieve, founder and CEO of Criton, a guest engagement platform for the
hospitality sector we talk about the necessity to address savings and bring efficiencies in guest service delivery and the role of technology. We take a look at how hotels can build trust with guests through hygiene and distancing polices, and how some businesses in the travel chain will have to diversify.

Prior to starting her own business Julie was the CEO of Lateral City, a luxury serviced apartment operator and she also owns a “compact and bijou” gift and homeware shop which booms during the height of the tourist season.

Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/

Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/