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Digital Innovation Helping CVS Transform the Customer Experience episode artwork

Nov 19, 2018 12 min

Digital Innovation Helping CVS Transform the Customer Experience

from Total Retail Talks Hosted by Joe Keenan

In episode 172 of Total Retail Talks, recorded at this year's Shop.org conference in Las Vegas, Kevin Hourican, president of CVS Pharmacy, discusses how the drug store chain is investing in technology solutions that improve its customers’ experiences across all channels. Hourican offers insights into the ways that CVS is integrating its online and offline…

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Digital Innovation Helping CVS Transform the Customer Experience

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