Digital Supply Chain, changing business models and customer success stories with John McNiff (aka @JohnMcNiff_SAP)

Send me a messageMy guest on this episode of the Digital Supply Chain podcast is John McNiff (@JohnMcNiff_SA). John is head of SAP’s Digital Supply Chain and Industry 4.0 business across EMEA North so I wanted him to come on the show to talk about customer stories - customer successes and new business models he’s come across powered by Digital Supply Chain. John, affable as ever, didn’t disappoint.I asked John to introduce himself, which he did at 00:27I then asked John to set the context by telling me how he defines Digital Supply Chain  and at 01:22 John gave one of the most comprehensive definitions of Digital Supply Chain that any guest has given to date  At 04:36 I asked John for some of the more interesting customer stories he has come across and John answered with some excellent stories about successful customer Digital Supply Chain projects At 13:40 I asked John how customers figure out where to start in a Digital Supply Chain project At 18:14 I asked John if he has any examples of where a customer has seen a major challenge sorted by moving to a Digital Supply ChainAt 20:18 John talked about fascinating new business models being enabled by the move to Digital Supply ChainAt 24:37 I asked John if there was any question I hadn’t asked him that he wished I didIf you want to know more about any of SAP's Digital Supply Chain solutions, head on over to www.sap.com/digitalsupplychain and if you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous Subscribers:Alicia FaragKieran OgnevGary LynchAnd remember you too can become a Resilient Supply Chain+ subscriber  - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.🎤 Looking for a keynote speaker on supply chain resilience, AI, and sustainability?I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making. Download my Speaker Pack: https://tinyurl.com/spkrpckFinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.