Resilient Supply Chain — How Leaders Keep Business Moving
by Tom Raftery
Resilient Supply Chain is for supply chain, operations, procurement and technology leaders who need practical ways to manage disruption, reduce risk and keep business moving. First launched in 2019 as Digital Supply Chain and later known as Sustainable Supply Chain, the podcast continues today as Resilient Supply Chain, with the same extensive archive of more than 525 episodes covering supply chain technology, resilience, logistics, procurement and sustainability. Each Monday, technology and sustainability analyst, keynote speaker and former SAP Global VP Tom Raftery speaks with the executives, operators, founders and innovators redesigning how goods, information and decisions move through global supply chains. These are candid conversations about what works in practice—not polished PR narratives or vague predictions. Guests explain how they are responding to supplier failures, geopolitical shocks,
Episodes
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Misplaced Pallets, Buried Trailers: The Hidden Causes of Supply Chain Delays
Send me a message A missed outbound load can begin long before anyone reaches the loading dock. A pallet in the wrong location or a trailer blocked behind others can drain labour, slow throughput and threaten delivery commitments. I’m joined by Phil Newsome, COO of Lazer Logistics, and Todd…
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When the Right Supply Chain Decision Arrives a Month Late
Send me a message A supply-chain decision can be perfectly correct, and still be useless if it arrives too late. Better forecasts matter, but the harder problem is turning uncertain, fragmented information into action while that information still has value. My guest is Benji Price, Co-founder and...
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Supply Chain AI Can Scale the Data Problems Humans Used to Fix
Send me a message AI can make supply-chain decisions faster. It can also scale the data problems people have been quietly correcting for years. Once machines start acting rather than merely reporting, inconsistent definitions, missing context and weak governance become operational problems. I…
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The Supply Chain Workarounds That Can Stop a Production Line
Send me a message A production line can go down because two people are passing an Excel file back and forth with no audit trail. That is the uncomfortable reality behind this episode: some of the biggest supply-chain risks sit inside ordinary workarounds that nobody questions because, until they...
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98% Isn’t Enough: AI, Human Judgement and Mission-Critical Operations
Send me a message A 98% response rate sounds excellent—until the missing 2% includes police and ambulance calls. That is the problem with judging automation by averages when the exceptions carry the greatest operational risk. My guest is Josh Gould, CEO of The Big Word, whose teams operate at the...
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Supply Chain Labour Planning: Saving Today Can Increase Churn Tomorrow
Send me a message Cutting labour when demand dips can look like smart cost control. But if workers respond by finding more reliable work elsewhere, today’s saving can become tomorrow’s churn, hiring cost and capacity problem. My guest is James Terry of Indeed Flex, who has spent more than 15…
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Why More Supply Chain Visibility Doesn’t Guarantee Greater Resilience
Send me a message More supply-chain data does not automatically produce better decisions. Digital systems can expose risk, but they can also reproduce the same governance failures, blind spots and weak assumptions already embedded in the operation. My guests today are Lara Schilling, Assistant...
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AI Job Cuts Could Leave Your Supply Chain Short of Future Leaders
Send me a message AI can cut routine supply chain work and reduce payroll costs. But eliminating entry-level roles could leave your business short of experienced leaders when the next disruption demands judgement. I’m joined by Friddy Hoegener, owner of Scope Recruiting and a former supply chain...
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The Hidden Resilience Risk Inside Your Automated Warehouse
Send me a message Warehouse automation can increase throughput while quietly creating a new failure point: maintenance that has not kept pace. When critical assets fail, the consequence is not an engineering inconvenience. It is downtime, lost service and interrupted revenue. My guest is Asim...
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Buying 120% to Serve 100%: The Supply Chain Cost of Food Waste
Send me a message If you’re buying 120% of the food required to serve 100% of your customers, you don’t have a waste problem. You have a forecasting, procurement and margin problem. My guest is Olaf van der Veen, co-founder of Orbisk, working with commercial kitchens to track where food is being...
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Hydraulics Waste 75% of Energy - Inflating Heavy Equipment Electrification Costs
Send me a message Heavy equipment electrification has a hidden problem: the machinery itself can waste most of the energy you put into it. That means bigger batteries, higher capital costs and a weaker business case before the machine has even started work. My guest is Hiten Sonpal, CEO of Rise...
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Dashboard Theatre: Why More Supply Chain Visibility Still Fails at Execution
Send me a message Supply chains have more operational data than ever, yet warehouses still miss carrier cut-offs, misallocate labour and react too slowly when conditions change. The problem is often not seeing what is happening. It is turning that signal into the right action quickly enough to...
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Supply Chain AI Needs Better Sensing, Not Smarter Models
Send me a message AI models are getting smarter at an astonishing pace. But if they can't reliably sense what's happening across your supply chain, they'll still make poor decisions. The real bottleneck may not be intelligence at all, it may be the quality of the physical data feeding it. I'm...
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No Carbon Data, No Market Access: Supply Chains Face a New Rule
Send me a message Carbon data is moving out of annual reports and into the transaction itself. If your product-level information is incomplete, market access, customer trust and supply-chain decisions can all suffer. My guest is Stephen Jamieson, Chief Marketing Officer for SAP Sustainability. We...
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Supply Chain Mapping Takes Five Seconds. Action Is the Hard Part
Send me a message Supply-chain mapping can now take five seconds. The harder problem is deciding which supplier risks matter, who owns the response, and whether procurement can act before the data creates paralysis. I’m joined by Justin Dillon, founder and CEO of FRDM, whose work focuses on...
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Why an Autonomous Truck Won’t Automate Your Yard
Send me a message An autonomous truck does not create an autonomous yard. Without aligned decisions, reliable data and clear ownership, smart assets become expensive distractions. I’m joined by Matt Yearling, CEO of YMX Logistics; Chad Fox, Manager and Delivery Lead at Miebach Consulting; and…
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AI in Procurement: When ERP Is Too Late
Send me a message What if your ERP only sees the supplier decision after the real battle is already over? In this episode of the Resilient Supply Chain Podcast, I’m joined by Spencer Penn, CEO and co-founder of LightSource, a direct procurement AI platform. Spencer brings a practical view from...
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Why Small Fulfilment Exceptions Become Big Supply Chain Problems
Send me a message How many fulfilment failures start as “just this once” exceptions? In this episode of the Resilient Supply Chain Podcast, I’m joined by Leo Rodriguez, VP at River Plate Inc., a Southern California 3PL working across e-commerce, retail, warehousing, distribution, freight…
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The Hidden Risk in Critical Mineral Supply Chains
Send me a message How much do we really know about the minerals powering the energy transition? In this episode of the Resilient Supply Chain Podcast, I’m joined by Johan Oosthuizen, a responsible sourcing specialist based in South Africa, working across mining, operations, supply chain…
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Why Supply Chain Agility Is Now a Competitive Advantage
Send me a message What if supply chain resilience is already too slow for the world we’re now operating in? In this episode of the Resilient Supply Chain Podcast, I’m joined by Abe Eshkenazi, CEO of ASCM, the Association for Supply Chain Management. Abe has watched supply chain move from a quiet...
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The 5-Point EBITDA Opportunity in Reverse Logistics
Send me a message What if returns are hiding 4–5 points of EBITDA in plain sight? In this episode of the Resilient Supply Chain Podcast, I’m joined by Terry Boyle, CEO of Trove, to explore one of retail and logistics’ most neglected pressure points: reverse logistics. Terry’s argument is blunt…
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Supply Chain Resilience Fails When Decisions Move Too Slowly
Send me a message What if your biggest supply chain risk isn’t disruption, but the time it takes to decide what to do next? In this episode of the Resilient Supply Chain Podcast, I’m joined by Robbert de Looff, Industry Commercial Lead for Chemicals at OMP, to explore why supply chain resilience...
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Why Yard Automation Is Harder Than Autonomous Trucking
Send me a message Most supply chains talk about AI and automation. Meanwhile, many yards are still running on pen, paper, radio calls, and chaos. In this episode of the Resilient Supply Chain Podcast, I’m joined by Adam Newsome, CEO of Lazer Logistics, Blaine Dirker, CTO at Lazer and leader of…
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When Critical Software Becomes a Supply Chain Risk
Send me a message What happens when the software your business depends on simply disappears? In this episode of Resilient Supply Chain, I’m joined by Wayne Scott, GRC Solutions Lead at Escode, the world’s largest source code and cloud escrow provider. We talk about a risk hiding in plain sight:...
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Hormuz Is a Stress Test, Not a Black Swan
Send me a message What happens when one chokepoint stops being reliable, and global supply chains discover just how fragile “efficient” really was? In this Resilient Supply Chain+ bonus episode, I unpack the fallout from the continued disruption of the Strait of Hormuz following the Xi-Trump...
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AI in Supply Chain: Automation Is Not Autonomy
Send me a message Can AI make better supply chain decisions, or just make bad ones faster? In this episode of Resilient Supply Chain, I’m joined by Simon Bezrukov, Chief AI Officer at Bristlecone, for a grounded conversation about AI in supply chain, resilience, risk, data, visibility, and the...
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Why Cross-Border Logistics Has No Spare Days Left
Send me a message If one jammed parcel can cost you a day, what does that say about your supply chain visibility? In this episode of Resilient Supply Chain, I’m joined by James Edge, CEO of Landmark Global, the cross-border e-commerce logistics arm of Bnode Group. James works right at the messy...
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Measure First: Stop Spending on the Wrong Carbon Fixes
Send me a message What if your biggest carbon win is not where your team is looking? In this episode of Resilient Supply Chain, I’m joined by John Beath, CEO and Chief Technical Director of John Beath Environmental. John brings a process engineer’s eye to sustainability, which means fewer slogans...
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The Logistics Blind Spot Hurting Cost, Service, and Emissions
Send me a message What if your supply chain isn’t underperforming, you just can’t see it clearly enough? Cost, service, and emissions all suffer when logistics data is fragmented. In this episode of the Resilient Supply Chain podcast, I’m joined by Constantine Komodromos, founder of VesselBot, to...
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Poor Supply Chain Emissions Data Could Cost You More
Send me a message What happens when weak carbon data stops being a reporting problem and starts raising your cost of capital? Because that’s no longer hypothetical. It’s starting to hit financing, insurance, and risk in the real world. In this episode, I’m joined by Cynthia Lai, former banker,...
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Why the Ceasefire Won’t Fix Supply Chain Risk
Send me a message A ceasefire is in place, so why are supply chains still under pressure? Because a half-open chokepoint can be harder to manage than a fully closed one. In this second bonus episode of Resilient Supply Chain+, I break down what the war on Iran means for supply chain resilience,...
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Why More Robots Don’t Always Fix Warehouse Performance
Send me a message What if the real bottleneck in warehouse performance isn’t the tech, but the people, decisions, and systems needed to make it work together? Keith Moore says it plainly: software is easy, people are hard. In this special Resilient Supply Chain roundtable, I’m joined by Mor…
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Supply Chain Transformation Isn’t Failing Because of Technology
Send me a message What if the real reason transformation stalls isn’t the tech, but the fact that everyone is making decisions with a different rubric? And what happens when you start training AI on processes built 30 years ago? In this episode of the Resilient Supply Chain Podcast, I’m joined by...
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Fuel, Freight, Fertiliser: The Iran War’s Supply Chain Cost
Send me a message What happens when a war hits not just oil, but fertiliser, LNG, jet fuel, shipping, and food? This isn’t just geopolitics. It’s a live stress test for global supply chains. In this first bonus episode of Resilient Supply Chain+, I break down how the US and Israel’s war on Iran…
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The Real Supply Chain Bottleneck Isn’t AI. It’s Integration
Send me a message If your AI strategy can’t show hard ROI, it’s not a strategy at all. And if your supply chain still runs on phone calls, emails, and patchy partner data, resilience is weaker than it looks. In this episode, I’m joined by JP Wiggins, CEO of 1Logtech, co-founder of GLog which…
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Miss the Delivery Slot, Lose the Customer
Send me a message What happens when last-mile delivery stops being a logistics function and starts becoming a strategic differentiator? It changes how you think about cost, resilience, sustainability, and even customer retention. In this week's episode of the Resilient Supply Chain Podcast, I’m...
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Industrial Safety Metrics Are Improving. Serious Harm Isn’t
Send me a message If your safety metrics are improving, are your people actually safer? Or are you just getting better at measuring the wrong things? In this episode of the Resilient Supply Chain Podcast, I’m joined by John Dony, CEO and co-founder of the What Works Institute, and Mike Swain,...
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Finding the One Thing That Can Break Your Supply Chain
Send me a message Is your supply chain one nut away from failure? In this episode of the Resilient Supply Chain podcast, I’m joined by Jonathan Doller, Senior Solution Consultant at Logility (now part of Aptean), to explore how AI is reshaping supply chain resilience - beyond the hype, and into...
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AI Can Find Suppliers. Humans Still Own the Risk
Send me a message In this episode of the Resilient Supply Chain Podcast, I’m joined by Ricky Ho, Founder of SourceReady, to explore how AI is reshaping sourcing, supplier discovery, and supply chain resilience in an era of tariff shocks, sanctions risk, and geopolitical uncertainty. We unpack why...
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Why Supplier Data Is Breaking Supply Chain Resilience
Send me a message Over 50% of companies say they’re getting garbage supplier data. Over 40% never hear back at all. And we’re basing ESG disclosures, compliance filings, and climate targets on that? In this episode, I’m joined by Lily Hogan, Senior Product Manager at 3E, to unpack why supplier…
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Why Scope 3 Is the Real Resilience Problem in Construction
Send me a message If 98% of your emissions sit in your supply chain, what does that say about your resilience when things start to break? In this episode of the Resilient Supply Chain Podcast, I’m joined by Keith O’Flynn, Group Supply Chain Sustainability Manager at John Sisk & Son. Construction…
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Surplus Inventory and Idle Assets Are Draining Margin
Send me a message Three corporate jets as “excess assets.” Absurd? Yes. Rare? Not really. What does that say about how companies handle surplus? In this episode of the Resilient Supply Chain Podcast, I’m joined by Gordon Zellner, CEO and founder of Evergreen Trading, to unpack a problem most...
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The Supply Chain Leverage That Could Stop Deforestation
Send me a message The EU Deforestation Regulation has been delayed — but the clock is still ticking. Are supply chains really ready? Deforestation has long been treated as a distant, upstream issue. With the EU Deforestation Regulation postponed until 31 December 2026, some companies may be…
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Unauditable ESG Data Is Becoming a Supply Chain Liability
Send me a message Is ESG really about sustainability, or is it quietly becoming a hard economic filter for who gets to trade, raise capital, and survive? In this episode, I’m joined by Dr Nisha Kohli, Founder and CEO of CorpStage, to unpack why ESG has shifted from glossy reporting to something…
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AI Won’t Fix Safety Until Your Data Does
Send me a message AI won’t fix broken decisions. Capital markets are driving sustainability. And climate risk is already a safety issue. So why are EHS and sustainability still treated as separate systems? In this episode of the Resilient Supply Chain Podcast, I’m joined by Catryna Jackson…
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Steam Still Runs Industry. That’s the Decarbonisation Problem
Send me a message Industrial heat powers half of manufacturing - and almost no one is talking about it. What if one of the biggest supply chain emissions problems has been hiding in the boiler room all along? In this episode, I’m joined by Addison Stark, CEO and co-founder of AtmosZero, to tackle...
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Your Pension May Be Financing Supply Chain Risk
Send me a message Can your pension quietly sabotage your climate and supply chain goals without you ever knowing? What if one of the biggest risks to resilience isn’t logistics or energy, but where your money sleeps at night? In this episode, I’m joined by Scott Ryan, founder and CEO of...
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Supply Chain Incentives Matter More Than Blockchain
Send me a message What if sustainability didn’t rely on good intentions, ESG reports, or awareness campaigns… but on incentives that actually change behaviour? In this episode of the Resilient Supply Chain Podcast, I’m joined by Sunny Lu, Founder and CEO of VeChain, to unpack how blockchain can...
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Why Freight Is the Blind Spot in Supply Chain Resilience
Send me a message Freight is one of the biggest sources of supply chain emissions — so why is it still treated as an afterthought? In this episode of the Resilient Supply Chain Podcast, I’m joined by Jared Spude, Vice President of Enterprise Solutions at Breakthrough, to unpack why freight has...
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Paperwork Errors Still Break Supply Chain Resilience
Send me a message What if the biggest threat to your supply chain isn’t a typhoon, strike, or cyberattack, but a mistyped HS code? This week I’m joined by Yeelen Knegtering, Co-Founder and CEO of Klippa, a company tackling one of the most underestimated risks in global trade: the explosion of...
About this show
Resilient Supply Chain is for supply chain, operations, procurement and technology leaders who need practical ways to manage disruption, reduce risk and keep business moving.
First launched in 2019 as Digital Supply Chain and later known as Sustainable Supply Chain, the podcast continues today as Resilient Supply Chain, with the same extensive archive of more than 525 episodes covering supply chain technology, resilience, logistics, procurement and sustainability.
Each Monday, technology and sustainability analyst, keynote speaker and former SAP Global VP Tom Raftery speaks with the executives, operators, founders and innovators redesigning how goods, information and decisions move through global supply chains.
These are candid conversations about what works in practice—not polished PR narratives or vague predictions. Guests explain how they are responding to supplier failures, geopolitical shocks,
Hosted by
Tom Raftery
Categories