Distinct & Courteous in Customer Service

What this episode covers

How is "distinction" different than "differentiation"? What is a critical element to achieving marketplace distinction?Why is "market share" not what a distinctive business is aiming for in today's highly competitive world?What is the essence of attracting customers?L THIS AND MORE in just fifteen minutes from the leading expert on distinction -- and author of one of the "Top Ten Business Books" of the year (according to the Miami Herald and many other newspapers) -- SCOTT McKAIN!Listen in -- and learn!http://ScottMcKain.comhttp://ProjectDistinct.com and http://McKainViewpoint.com (blogs)

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Frequently Asked Questions

How long is this episode of The Scott McKain Show?

This episode is 15 minutes long.

When was this The Scott McKain Show episode published?

This episode was published on April 6, 2012.

What is this episode about?

How is "distinction" different than "differentiation"? What is a critical element to achieving marketplace distinction?Why is "market share" not what a distinctive business is aiming for in today's highly competitive world?What is the essence of...

Can I download this The Scott McKain Show episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.