Distribution excellence in the changing market, with Alex Tatham, Westcoast

In this episode of Quocirca’s In the Spotlight video podcast, Louella Fernandes speaks with Alex Tatham, Managing Director of leading IT distributor Westcoast Ltd, one of the largest privately-owned UK companies.Louella and Alex discuss how Westcoast has performed over the past year, distribution excellence in the changing market, and opportunities for resellers to become true MSPs.Key topics covered include:How agility has proven to be key to Westcoast’s success, helping the company grow by 25% over the past year, shifting 4 million devicesAlex’s view on the commercial print market and how Westcoast will form a ‘centre of gravity between vendors and partners as the market adapts over the coming yearHow Westcoast applies a ‘narrow and deep’ philosophy to vendor partnerships to ensure high service quality and a strong customer-centric approachThoughts on the Tech Data/Synnex merger and market consolidation impacts on Westcoast and the distribution marketThe concept of value-added distribution and why resellers must become MSPsHome printing and supply chain challenges and the ongoing trend to upgrade home printersHow Westcoast is supporting sustainability across its businessThe role distribution plays in the Cloud and the success of the Westcoast Cloud business, which will generate £100 million of services in 2021The future outlook for Westcoast in supporting growth in the UK technology marketFor more information about Westcoast, visit www.westcoast.co.ukSubscribe to our YouTube channel: www.youtube.com/quocircaConnect with us on LinkedIn:linkedin.com/company/quocircalinkedin.com/in/louella-fernandes-43a25a8/ Hosted on Acast. See acast.com/privacy for more information.