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Does the effortless experience hold up? episode artwork

EPISODE · Apr 26, 2021 · 28 MIN

Does the effortless experience hold up?

from Contact Center Show · host Amas Tenumah & Bob Furniss

Amas and Bob have a great conversation about the following: Does the 'effortless experience' still apply today? Your customer experience efforts depend on where you are on the experience journey. They revisit chatbots to answers a listeners question. And much more... To learn more about Amas, Bob and the show, visit www.contactcenter.tv Effortless Experience No One Wants Customer Experience

Episode metadata supplied by the publisher feed · Published Apr 26, 2021

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Does the effortless experience hold up?

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This episode was published on April 26, 2021.

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