Doing Things Right vs Doing The Right Things | Episode 30

Too often, companies treat efficiency as the goal, focusing on cutting costs and eliminating waste. But productivity is something different entirely: it’s about creating more value for customers and the market. The discussion unpacks how organizations frequently become highly efficient at the wrong things, leaving significant value on the table.  Matt and Rondo explore the strategic tension between doing things right (efficiency) and doing the right things (productivity), highlighting why leaders must intentionally allocate limited resources toward activities that increase output and customer value. From AI adoption and workflow redesign to system-wide thinking across operations, finance, and people management, the conversation reveals how companies often optimize individual functions instead of the entire business system, which ultimately limits firm productivity and long-term growth.  This episode challenges leaders to rethink their metrics, resource allocation, and operational mindset, shifting away from efficiency for efficiency’s sake and toward value creation, strategic productivity, and sustainable business performance. --Hosted by seasoned strategy consultants Matt Tice and Rondo Moses, with a combined 50 years of experience, this podcast will challenge you to transcend the status quo and reshape how you think about and approach competing in the business marketplace.  Learn more at www.insurgencegroup.com.  Subscribe to “The Insurgent Mindset” on Apple Podcasts, Spotify Podcasts or Youtube, and visit us as www.insurgencegroup.com to learn more.  Have questions or topics you’d like us to cover in a future episode? Email us at [email protected]. This podcast is hosted by Matt Tice & Rondo MosesProduced by Faith MoavenzadehOriginal Music by Caius Tice