Domonic Hopson on Building a World-Class Front Door for Underserved Communities

What does it take to create real access to healthcare in underserved communities? In this episode, Domonic Hopson, President & CEO of Neighborhood Family Practice, shares a powerful and deeply human perspective on the realities of community health leadership and the role Federally Qualified Health Centers play in rebuilding trust, improving outcomes, and creating access for patients too often left behind by the healthcare system.Domonic discusses how his own upbringing shaped his passion for community health, why access to care is far more complicated than simply having insurance, and how poverty, housing insecurity, transportation, and mental health challenges all intersect with chronic disease management. The conversation also explores the growing importance of healthcare marketing and outreach in the FQHC world, why trust is built through consistency and community presence, and how organizations can balance mission-driven care with financial sustainability.One of the most powerful moments of the conversation comes when Domonic describes America’s healthcare challenge this way: “We’re looking to build a world-class front door because our front door is broken right now.”