Driving Excellent Patient Experiences by Improving the ”Little Things”

Often, it is the minor details that add up to make a major difference in elevating the patient experience. As we learn on this week’s episode, many overlooked “little things” can make a substantial difference in delivering excellent patient experiences. In our latest episode of the Healthcare Experience Matters podcast, Dr. Christine Meyer, an internal medicine physician, shared her insights on the importance of addressing these little things that go beyond medicine and how it has helped her own practice reach impressive growth. She also addressed issues like improving doctor-patient communication and the impact it has on patient experiences. Learn More: https://healthcareexperience.org/christine-meyer  About Dr. Meyer Christine Meyer, MD, is an internal medicine physician and founder of Christine Meyer, MD, and Associates (CMMD). CMMD is consistently named the top primary care practice in Chester County, Pennsylvania. More About CMMD: https://www.christinemeyermd.com/ In 2012, Dr. Meyer founded the Team CMMD Foundation, an award-winning nonprofit organization of volunteers, runners, and cyclists who support local families battling cancer. To date, the charity has raised and donated millions of dollars to local cancer patients and the funding of cancer research. More about this Foundation: https://teamcmmd.org/. Dr. Meyer is also the author of The Longest Mile: A Doctor, a Food Fight, and the Footrace That Rallied a Community Against Cancer.